Alright, I don’t generally invest so much of my time in trying to shame a company. I know it may not amount to much, but since I feel I am being cheated and my money (data) is being siphoned off in a non-transparent, opaque manner, I owe this to myself to name and shame the company.
I bought the Airtel wi-fi device on 20th of October. Today is the 31st of October. I bought the device under the ‘Advance Rental plan” under which you get the device and 5 GB data per month at a cumulative cost of 4000 exclusive of service tax. Since as per my internet history, my monthly usage is about 5-6 GB on a portable data device per month. I use data separately for my phone. I tried using the phone hotspot on laptop but my data burned very fast and Airtel told me if you use hotspot on your laptop, data burns much faster and that’s the reason I got the device. I am still not sure of the hotspot theory but that’s for later to figure.
Now, on 31st October, I am sitting on 1.4 GB data. I have no idea how the 3.6 GB data that’s been consumed according to Airtel has been consumed. It has been evaporated to my mind. The moment you turn the device on, it starts consuming the data at 100 MB per minute at least to my mind. It EATS AWAY YOUR DATA.
I am attaching screenshots to prove my point. Please see the timings which I have highlighted in the screenshots and in the images. At one point on 27th October, I used the device for 10 minutes to send ONE TEXT EMAIL. WHEN I CLOSED IT, 1.6 GB HAD GONE AWAY-EXPLAINED IN THE IMAGE AGAIN.
My advice- don’t use Airtel. I will also not be using Airtel till I have phone balance and I use the data which I have already paid for. I will get rid of Airtel.
And to prove that I am not the only person being looted here, I am attaching screenshots of what my friends on facebook had to say about this.
I have nothing personally against Airtel but I hate seeing my money getting wasted and being duped as a customer and this is what I feel happened here.
Thanks for reading.